The Paprika Effect: The Brain-dead Simple Formula to Instant Customer Delight
This customer delight formula is based on inspiration I got on my trip to Singapore; namely from my trip to Aston’s Grill, which is a budget western food place. It also happens to be the only budget food place I know with a queue that goes down the length of the entire street – people queue up from end to end to eat steak, and it took us about... Read More
