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Customer Experience

Create a strong base of satisfied customers through an exceptional standard of service.

5 Steps to Build a Rockstar Customer Support Team

To get a loyal customer base, you should first establish a loyal kick-ass support team. Here’s how Mindvalley maintains a 90% customer service rating and boosted our team’s productivity by 45%.

How To Boost Conversions With This Social Proof

Watch this video as Vishen shares four tips on how to boost conversions using testimonials and introduces a special app to get you started.

Tellman Knudson: “Is your list growing or shrinking?”

Email marketing master Tellman Knudson highlights what he calls the “Common Denominator” for moving and growing your business.

Boost Your Open & Clickthrough Rates in 100 Days

Mindvalley Russia co-founder Kristina Mand-Lakhiani reveals how the dating game, politics and the Louvre can help you boost your open rate and clickthrough rate (CTR) with your customers in 100 days.

How We Keep Tim Ferriss Sane

How does The 4-Hour Workweek’s Tim Ferriss keep his sanity in check when managing his blog?

“Did I Rock My Customer’s World Today?”

Customer happiness is a personal forte here at Mindvalley, and Product Development leader Dana Saviuc is asking us to change the way we look at our customers.

Cheesy Signature Lines: A Way to Improve Customer Relations?

Inject creativity and fun in your sign-offs and let it bring healthy changes to your customer relations.

How to Craft a Brilliant Guarantee with “Risk Reversal” (Part 1)

Risk Reversal is like a Guarantee, but way more powerful for your business than you can imagine. Get the know-how right here and choose a style of guarantee to boost your sales.

Crafting a Lasting Relationship – 5 Key Principles

Customers, readers and subscribers are all life-long companions in their own ways, learn how to earn and keep their trust from the word “Go”.

Is your business Cultural Creative friendly?

Discover how to connect with the new breed of conscious consumers who are steadily dominating the global economy.

Boost Customer Satisfaction with Cheesy Signature Lines

Creative signature may seem cheesy, but they result in increased customer satisfaction.